Vivaspin is an online casino brand that has been gaining attention in recent years due to its wide range of games, generous bonuses, and user-friendly interface. The brand promises a thrilling experience for players who are looking to spin the reels or place bets on their favorite games. In this review, we will delve into the world of Vivaspin and explore what makes it stand out from other online casinos.

Brand Overview

Vivaspin is owned and operated by Vivendo N.V., a company registered in Curacao. The casino’s website is Vivaspin available in multiple languages, including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Arabic, Hebrew, Polish, Greek, Turkish, Romanian, Czech, and Dutch. This indicates that the brand caters to a global audience and aims to provide a seamless experience for players from diverse backgrounds.

Registration Process

To begin playing at Vivaspin, one must first create an account on their website. The registration process is straightforward and requires only a few steps:

1. Click on the "Join Now" button located in the top right corner of the homepage.
2. Fill out the required information: username, email address, password, country of residence, currency, and age (must be 18 or older).
3. Agree to the terms and conditions by checking a box next to it.
4. Click on "Register" to complete the process.

Once the account is created, players can log in using their username and password. After logging in, they will have access to various sections of the website, including:

• The lobby: where games are displayed, sorted according to categories (slots, table games, live dealer, etc.)
• Account settings: where users can manage their profile information, add or remove funds from their account, change language preferences, and more.
• Bonuses: a section dedicated to showcasing current promotions, free spins, bonuses, and rewards.

Account Features

Players’ accounts are equipped with several features that make playing at Vivaspin convenient:

• User-friendly interface : easy-to-navigate website and mobile app allow for seamless access to games, account settings, and other sections.
• Multi-language support : the brand caters to a global audience by offering multiple language options, which streamlines the user experience.
• Secure payment methods : several payment providers are available for deposits and withdrawals, such as Mastercard, Visa, Maestro, Neteller, Skrill, EcoPayz, Entropay, Sofort, Trustly, PaySafeCard, DineroMail, eChecks, Ezipay, GiroPay, Bank Transfer.
• Minimum deposit : $10 to activate account and start playing.
• Withdrawal limits : Vivaspin has implemented maximum withdrawal amounts ($7,000) daily for some payment methods.

Bonuses

Vivaspin offers a generous selection of bonuses to attract new players and reward existing ones. The welcome package is quite appealing:

• 100% up to $200 + 10 free spins on registration
• First deposit bonus: match 50%
• Second deposit bonus: match 75%

Additionally, Vivaspin offers various promotions for ongoing players:

• Daily rewards (ranging from 5% to 50% of the day’s losses)
• Weekly tournaments and guaranteed prize pools
• Deposit bonuses every week with a minimum requirement

Vivaspin also features an exclusive loyalty program that offers special rewards based on player status, including additional free spins and cashback.

Payments and Withdrawals

The payment system at Vivaspin allows for quick transfers between the account balance and various bank cards or e-wallets. Players can easily deposit funds using:

• Credit/Debit Cards : Visa, Mastercard, Maestro
• E-Wallets : Neteller, Skrill, EcoPayz, Entropay

The minimum deposit amount is $10 for most payment methods. When it comes to withdrawals, Vivaspin promises fast and secure processing:

• Maximum withdrawal limits vary by method (e.g., e-wallets: up to 24 hours; Bank Transfers: 3-5 business days).
• Players can request cashouts via various payment options listed on the website.

Game Categories

Vivaspin features an enormous library of games across several categories:

1. Roulette Classic Slots : table and live dealer games, with variations like European Roulette Gold Series (2% house edge), French Roulette VIP (3:00 PM CEST – 5 AM CEST)
2. Live Dealer Games : real-time video broadcasts from Evolution Gaming studios allow for an immersive experience.
   • Baccarat
   • Blackjack Party Live
   • Caribbean Stud Poker
   • Monopoly Live

The selection is impressive, with titles such as:

• Hot Fruits Fortune (Epic)
• Golden Tiger Free Spins
• Tidal Wins – Fish ‘n’ Chips

Software Providers

Vivaspin relies on software from industry leaders to power its games:

1. Microgaming : One of the pioneers in online gaming development, contributing an impressive number of slots and table games.
2. Evolution Gaming : supplier for live dealer offerings.

This ensures a high level of quality, innovative game releases (the ‘Mega Moolah’ series), engaging storylines (Aztec Idols, Mega Joker Deluxe)

Mobile Version

Vivaspin allows seamless access on any mobile device:

• Mobile website adapts to various screen sizes
• Dedicated mobile app offers user-friendly navigation and features a selection of games optimized for smaller screens.

This compatibility is crucial given the increasing number of players accessing online gaming content through smartphones.

Security and License

Ensuring safety has become one of Vivaspin’s top priorities:

1. Encryption : 128-bit SSL encryption to protect sensitive information exchanged between user devices.
2. License : Curacao-licensed (number CMO L/C) allows them to operate safely under the regulations set by The Ministry of Justice and Safety.

Customer Support

Vivaspin offers customer support through multiple channels for easy communication:

1. Live Chat : real-time messaging service available from 11 AM EST Monday to Friday.
2. Phone numbers: listed on website in a dedicated "Support" page, providing access to various countries (see details).
3. Email address: provides quick response times.

Customer Support Representatives are instructed to respond within 30 minutes of the initial contact and assist with all questions regarding account setup, bonuses, deposits/withdrawals or general queries.

Performance

To ensure reliable performance:

Vivaspin utilizes a robust server network distributed worldwide, minimizing lag time and providing smooth gameplay. Constant software updates guarantee seamless integration for future game releases

User Experience

The user interface has undergone improvements over the years to meet expectations of evolving online players.

It includes clean navigation patterns that categorize games by type and an account system allows you to track all activity in one location – deposits, withdrawals, wins/losses etc. This helps build a holistic view for better decision-making and monitoring progress